Contact Us
Our JBWS Charleston Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!
Leasing and Community Management Office
Building 742 Fletcher Street
Goose Creek, SC 29445
Phone: (843) 797-5631
Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 6:00 pm
Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (843) 797-5631.
Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (843) 797-5631.
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Maintenance
Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (843) 797-3858.
24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (843) 797-3858.
For medical emergencies or to report a fire, please dial 911
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Community Management Contacts
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Kacy Whaley
Operations Director
(843) 797-5631
[email protected]
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TBD
Facility Manager
(843) 797-3858
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Amy Bates
Assistant Operations Manager
(843) 797-5631
[email protected]
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How can we help?
JBWS Charleston Homes 3-Step Issue Resolution Process
Step 1
Identify Issue
Contact our local management/maintenance team.
JBWS Charleston Homes
Mgmt. Office: 843.797.5631
Maintenance: 843.797.3858
JBWSCharlestonHomes.com
Step 2
Incomplete or Not Satisfied?
Contact Management
Escalate the issue to our corporate management team.
BBC Corporate Care Line
877.253.6988
Step 3
Issue Unresolved
If expectations are still not being met, contact: